Frequently Asked Questions
In order to sign up for Krishi fibernet, your premises would need to be either: Home Reached or Home Pass and Ready for service according to information provided by our technical team. To check for service availability, you can call us on 7010805032 for latest coverage details
Switch off the modem when not in use as it not only saves electricity, but improves your network security. When the device is off, hackers cannot target them. A lot of websites and apps keep consuming data, even when you are not using them, thus it is important to turn off the Wifi on your devices when not in use.
When multiple devices like smartphones, tablets, PCs, laptops, HDTVs are latched on to a single Wifi, the data consumption significantly increases. Be aware of the devices connecting to your Wifi and turn off the Wifi on the device when not in use as most apps and a lot of websites keep consuming data, even when you are not using them.
If your premise is certified ready for service by our technical team, C2C will be able to help you to arrange for the fibre termination or RF point to be installed by Click2Connect contractors when you sign-up for any of the High Speed Fibre Broadband plans or RF Plans..
Download a 4 minute song (4MB) in 0.03s
Yes, as to keep your account alive, the minimum recharge has to be done as per the tariff applicable for you..
Yes, as long as you have taken our commercial plans and have provided the same Installation address as your permanent address, we do provide you Input credit option. GST Inputs are for B2B customers.
You have to submit, an ID Proof, and an Address proof, along with 2 Passport sized photographs. If you're a B2B user, you'll require to submit AOA, MOA, GST Certificate, COI on the same Installation Address.
You have to submit, an ID Proof, and an Address proof, along with 2 Passport sized photographs. While we give the freedom of choice to all our clients, the restricted downgrade of plan is for three months. But you can always upgrade your plan at any given point of time from a lower value to a higher value.
Yes, CPE is the property of the Click2Connect which is installed to customer end to provide the services..