⚠️ Service Downtime Compensation
If internet service is not restored within 48 working hours of your complaint, a pro-rata waiver will be provided.
- Complaints must be raised via our official support line 7010805032.
- All broadband plans are prepaid and billed in advance.
- Mid-cycle voluntary disconnections are non-refundable.
- No security deposit is collected for any hardware.
💳 Refund & Cancellation Policy
Krishiinet services are fully prepaid and non-refundable once activated. However:
- If service is found infeasible, a full refund will be processed within 48 hours.
- Complaints unresolved after 48 working hours may receive downtime waiver.
- Billing continues as long as Krishiinet-installed equipment remains on-site.
🚚 Shipping & Delivery
- Internet/OTT/IPTV Activation: 24–72 hours from payment, based on feasibility.
- Hardware (Router, ONU, Set-Top Box): 3–7 business days. Tracking shared via WhatsApp/email.
- Shipping Charges: Free for most areas unless otherwise mentioned.
- Installation: Scheduled post-payment. Complex setups may incur extra charges.
⏳ Delivery Delays or Failures
- External factors (courier delays, weather) may impact timelines.
- Missed delivery due to wrong address or unavailability may result in rescheduling fees.
📞 Need Help?
Call us: 7010805032
Email: [email protected]
Website: www.krishiinet.com