Top 5 Internet Issues & How Krishiinet Solves Them

1️⃣ Slow Internet Speed

Common Causes: Overloaded networks, outdated routers, too many users on one line.
💡 Krishiinet Fix: We provide dedicated fiber connections with correct backend routing and optimized load sharing. Our team also offers free WiFi speed check and router tuning during setup.

2️⃣ Frequent Disconnections

Common Causes: Loose cables, poor-quality splicing, non-responsive backend.
💡 Krishiinet Fix: Our local technical team visits on-site to check the fiber route, replace damaged sections, and ensure stable uptime. No waiting for "next slot available" excuses.

3️⃣ Buffering During Streaming

Common Causes: Poor peering, low-speed plans, or overloaded backend routes.
💡 Krishiinet Fix: We're a Google Peering Partner ensuring direct access to Hotstar, YouTube, Prime Video, etc., which results in faster streaming and no buffering.

4️⃣ Poor WiFi Coverage in Rooms

Common Scenario: You're testing 5G WiFi from another room and blaming your connection.
💡 Tip: 5 GHz WiFi is faster but offers limited range. When you're away from the router, switch to the 2.4 GHz network for better wall penetration and coverage.
Krishiinet Fix: We provide dual-band routers and recommend best placements for seamless coverage. Mesh upgrades also available.

5️⃣ No Response or Delayed Support

Issue: You call the support line and get IVRs, delays, and auto-replies.
💡 Krishiinet Fix: We offer Tamil-speaking WhatsApp & Call support with real-time human response. We follow up even after resolution.

🛑 Red LOS Light? Here’s What It Means

Cause: It indicates a fiber cut or disconnection from the backend.
💡 Action: If your ONU shows red LOS light blinking, call or WhatsApp our support immediately. We’ll dispatch our team to resolve it — usually within hours.

❓ Frequently Asked Questions (FAQ)

Q1: Why does my speed test show slow speed?

Answer: Test using LAN cable or sit closer to the router. Speeds over WiFi can vary depending on distance, walls, and device capability.

Q2: How do I know if I'm on 2.4G or 5G WiFi?

Answer: Check your WiFi name — it usually shows "yourname_2.4G" or "yourname_5G". Use 2.4G for wider range, 5G for higher speed close to the router.

Q3: My internet slows down at night. Why?

Answer: Some networks throttle bandwidth at peak hours. Krishiinet does not throttle speed. If you're experiencing this, contact us to inspect your router setup or cables.